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" Now that I am in possession of my wonderful new car, I thought that I would just send you a quick note of thanks for the help that your company has given me...... Russell McGrath has been fantastic throughout the whole process. He has been helpful, efficient and most importantly, has delivered on time everything that he has promised..."
Michelle S - Managing Director.
" We visited a number of dealerships in the area but were left bewildered, frustrated and at times angry by either pushy salesmen or salesmen with an attitude of only wanting a sale no matter what....... with you, from the outset, we were made to feel at ease and the no pressure salesmanship persuaded us that this was where to purchase from...."
M Cahill
"Just wanted to let you know how pleased I was recently with the service I received from Russell, he completely took all the stress away of having to sort the car out and I cannot thank him enough it was superb to know and feel that my car was in safe hands."
A Worthington - EMIS
''At the back end of 2007 I decided that it was time to change my car, I spoke with a number of car leasing companies over the phone. ALL of which attempted to give me the ''hard sell'' assuring me that if I delayed my decision until after Christmas, the ''special deals'' on the cars that I had enquired about would be gone and therefore I would have to pay more money to secure a similar deal.
I was left both confused and annoyed that I was being pushed into making a decision, and decided to forget about it altogether until after Christmas. Through a mutual friend and work colleague, I was passed Mona's details and asked to giive her a call to discuss my requirements.
From the minute I spoke with Mona, it was very apparent that I was not going to be given the hard sell that I had experienced wuth all the other leasing companies I had spoken to before hand. Her telephone manner was extremely relaxed, and once she had obtained some basic details over the phone, I was visited by her person at our offices (again, something that no other previous leasing company had done).
Russ and Mona pulled absolutely everything out of the bag in order for me to get my new vehicle the day before my wedding, not only this, but I was also offered an attractive deal on my existing vehicle by Russ, and this was taken off my hands, completely hassle-free.
I can honestly say that my final decision to lease through TVL, was due to the way my enquiry was handled from start to finish. THey say ''people buy from people'', and this was well and truly the case in this instance. I cannot recommend TVL enough, and would be happy to refer to both friends and business colleagues.''
Rob Woodhead - Director, Project IT
''As a professional Web Development and Elearning company we strive to provide a personal and professional service to all our clients and expect the same high standards from our suppliers that we set for our self.
We had a requirement for a new company vehicle.After an initial telephone conversation, a meeting was quickly arranged with Russell at our offices. Russell was knowledgeable, flexible and competitive. Taking our particular requirements as the starting point rather than any particular special offers available.
We are happy to say that were completely happy with his recommendations, in terms of vehicle, availability and monthly cost. We would have absolutely no hesitation in recommending Total Vehicle Leasing to anyone with a vehicle requirement.''
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D Sykes - Praxis Applications.
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